General Terms and Conditions

These include the General Terms on this page, our Privacy Notice, Cookie Notice, specific rules for campaigns, bonuses, promotions, individual game guidelines (accessible via the games), and any additional agreements for certain features or services.

Promotional terms for ads, bonuses, or specials override other rules if conflicts arise. If you disagree with any part, avoid registering or using our services—continued access signals your agreement.

"We," "us," "our," or "Company" means the Website operator. "You," "your," or "customer" refers to the user agreeing to these Terms. The English version is the authoritative one; translations are for convenience only, and English prevails in disputes. You confirm your English proficiency is adequate.

We provide games via encrypted, secure networks to protect your data.

You must be of legal gambling age in your area—at least 18—to use our services. Confirm this before proceeding; leave immediately if underage.

We don't guarantee legality in your location—online gambling may be restricted or banned where you are. It's your duty to check local laws before registering or playing. By using the site, you affirm it's permitted, and you'll stop and close your account if laws change.

Accounts are barred for residents of Excluded Jurisdictions: Afghanistan, Armenia, Belarus, Bulgaria, China, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, Sweden, Ukraine (including Crimea), USA, Cote d’Ivoire, Curaçao. We may update this list anytime and post changes—check regularly. If you're in one, don't register or use the site; close any existing account.

Certain providers restrict access from specific areas—see "Additional Territorial Restrictions." You warrant you're not barred when using their software.

To fully enjoy the Website, create a personal account in your real name. One account per person, household, phone, email, or IP. Extra accounts are "Duplicates" and prohibited, even with altered details. We may close them, void actions, cancel promotions, reverse winnings/withdrawals, and block reopening.

Keep your login and password secret—don't share. You're responsible for all activity under your credentials; we aren't liable for unauthorized access.

No selling, transferring, or acquiring accounts, including assets like winnings or deposits. This bans any transfer, pledge, or gifting via third parties.

Don't use others' credentials. Update your details promptly and notify us of changes.

Close your account anytime via email to [email protected], but only if balance is zero and no pending withdrawals—otherwise, funds are forfeited.

For self-exclusion, email [email protected]; inform us of other accounts and avoid new ones. We're not responsible for losses elsewhere or gambling harms.

We can refuse or close accounts without notice or reason.

By registering and playing, you confirm: acting for yourself; of sound mind and law-abiding; no addiction or impairment; accurate info provided and updated; aware of loss risks; funds from legal sources; no collusion; payment methods are yours.

You've never had prior accounts or received funds via others. Info is complete and true.

We may request documents for account management, ID verification, or fund sources (e.g., ID, address proof, payment histories). Use third-party checks if needed, per our Privacy Notice.

Provide docs within 30 days—we can suspend/withhold until complied, or close permanently. Verification usually within 10 days, but may take longer.

You allow extra checks, including calls or video, for security.

Funds process via us, payment operators, or designated third parties. Use available methods; withdrawals preferably match deposits.

Balances aren't banked—no interest, insurance, or guarantees. We may deduct fees/dues from activity.

Avoid chargebacks; compensate us for costs.

We set deposit min/max at discretion.

Refunds rare, only for exceptions like tech issues—and not after betting. Request within 24 hours; response in 10 business days. Identity verified first; failure voids refund, closes account, forfeits funds.

Credit card withdrawals may refund purchases first. High-risk cases trigger full refunds and alerts.

Refunds deduct bonuses/winnings.

Withdraw winnings via valid request, per rules. Min rollover x1; under triggers 10% commission (min 0.50 EUR), or 15% for card/bank transfers.

Fraud suspicions cancel withdrawals.

We try matching your preferred method but may substitute.

Limits by VIP level (90-day activity-based, drops if inactive):

Max 3 pending withdrawals. We set per-transaction limits/times.

Processing: 3 business days (6 AM-5 PM GMT, Mon-Fri) after request/last payout, if checks complete.

Delays for verifications/investigations—you cooperate.

Funds segregated for security; returned in insolvency.

Inactive (180 days): 5 EUR monthly fee (or balance if less), adjustable.

Errors: We correct mistaken credits/debits within 30 days; notify us immediately of over-credits.

No inter-player transfers—blocks accounts, voids winnings, reports.

We may offset debts from your balance.

You handle taxes on winnings; indemnify us for related claims.

Promotions: Bonus funds, spins, points, etc., with separate terms (prevail if conflict). One per person/household/IP.

We can deny/cancel/restrict promotions anytime.

Excluded Jurisdictions barred.

Some regions restricted: Armenia, Tunisia, etc.

Wagering: Multipliers on bonus/deposit/winnings. Listed per promo.

Game contributions: Slots/Scratch/Keno 100%; Live/Table/Card/Video Poker/Plinko 10%; Jackpots/Slingo/Bingo 0%.

Special/Excluded/Prohibited games: Varied % or banned with active bonus (long lists provided).

Real money wagered first, then bonus.

Meet wagering in 10 days (casino)/30 (sports); else void.

Early withdrawal voids bonus/winnings.

No-deposit spins capped at 80 EUR, x40 wager.

No-deposit bonuses: x40, max withdraw x5 bonus.

Audits/reviews for all withdrawals.

Bonuses for fun—abuse (min-risk bets, high bets pre-wager, game-switching, etc.) voids everything, bans future promos.

Bets: Verify details; no cancellations. We may refuse/void.

Results via RNG; server prevails. No liability for gambling losses.

Our decisions final on disputes.

Prohibited: Commercial use, fraud, cheating, collusion, unfair strategies, laundering, harassment, attacks, reverse-engineering, transfers.

No harm to site/reputation.

Reviews for abuse; remedies include blocks, voids, reports.

No liability for your errors, fraud, refusals, delays, illegal use, unauthorized access, downtime, viruses, force majeure, bugs, breaches.

Changes: Anytime, effective on post date. Check often; continued use = acceptance.

Notices: Electronic; provide valid contacts. Written within 5 business days receipt.

Complaints: Email [email protected]; escalated if needed. Disputes: detailed to [email protected] with specifics. Response in 10 days, extendable. External options if unsatisfied. Contract with Company only.

Law: Per applicable laws.

Additional restrictions: Provider-specific (e.g., NetEnt barred in many countries; specifics listed).

Sports rules: Min bet 1 EUR; voids for insufficient funds, involvement, etc. No combo same-event dependencies. Accept up to start; post-start voids unless live.

Various settlement details for events, dead heats, etc.

Specific sports: Football (90 min), Basketball (incl. OT unless specified), Baseball (innings req.), etc.—detailed markets, handicaps, overs, player props.

Bonuses/promos via Shop (Coins from wagers/deposits/tourneys): Bonuses x40, max 5x; Spins activate in 7 days, winnings x40, max 50 EUR equiv.; Freebets sports-only, x3 winnings min odds 2.10.

Bonus Crab: Daily claw try post-min deposit; prizes bonus/spins/coins with wagers/caps.

Gamification: Coins, weekly/one-time challenges for rewards via bets.

All per these Terms.