Privacy Policy

Information We Collect

When you register an account or use our services we gather the details you provide directly. These typically include your full name, date of birth, residential address, email address, telephone number and payment details. To comply with licensing and anti-money laundering requirements we may also request identification documents such as a passport, driving licence or utility bill.

In addition to information supplied by you, our systems automatically collect certain technical data. This includes your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on the site and referral sources. We may combine this with data received from trusted third-party partners where appropriate.

How We Use Your Information

We use the personal data we hold to create and manage your gaming account, process deposits and withdrawals, verify your identity and age, and provide customer support. The information also helps us improve the platform, personalise your experience, detect and prevent fraud, and fulfil our legal and regulatory responsibilities.

Where you have given clear consent, we may use your contact details to send promotional offers, newsletters and updates about new games or features. You can withdraw this consent at any time without affecting the core services we provide.

Sharing and Disclosure

We do not sell your personal data to third parties for marketing purposes. However, we may share information with carefully selected partners who assist in operating the casino. These include payment processors, identity verification agencies, customer support providers, marketing agencies acting on our behalf, and professional advisers.

Disclosure may also be required by law, court order or regulatory authority. In such cases we share only the minimum data necessary to meet the legal requirement. All third parties are contractually obliged to keep your information secure and to use it solely for the purposes we specify.

Cookies and Similar Technologies

Our website uses cookies and comparable tracking technologies to ensure the platform functions correctly, remember your preferences, analyse traffic and improve performance. Some cookies are essential for security and account access, while others help us understand how players interact with our games and services.

You can adjust your cookie preferences through your browser settings or the cookie management tool provided on the site. Please note that disabling certain cookies may limit your ability to use particular features.

Data Security and Retention

We take the protection of your personal data seriously and apply appropriate technical and organisational measures to prevent unauthorised access, loss or misuse. These include encryption of sensitive information, secure servers, access controls and regular security reviews.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory retention periods. Once no longer required, the data is securely deleted or anonymised.

Your Rights

You have the right to request access to the personal data we hold about you, to have inaccurate information corrected, and in certain circumstances to request erasure, restriction of processing or data portability. You may also object to processing based on legitimate interests or withdraw consent where that forms the legal basis for our use of your data.

To exercise any of these rights, please contact our customer support team using the details available on the website. We will respond to your request within the timeframes required by applicable law and may ask for proof of identity to protect your privacy.

International Transfers

Some of our service providers are located outside the United Kingdom and the European Economic Area. When personal data is transferred to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place, such as approved contractual clauses or certification schemes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or operational needs. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain aware of how we protect your information.

If you have any questions or concerns about how we handle your personal data, please contact our support team who will be happy to assist.